image.canon is up and running again
- Thread starter Canon Rumors Guy
- Start date
You’re right, don’t use image.canon for file backup, because image.canon is not a file backup utility. It’s a temporary storage service for photos from certain Canon cameras, generally limited to 30 days, after which they are automatically deleted from Canon’s server(s). Within that 30 days one is expected to move their photos to their standard storage scheme.
One’s photos remain on the camera cards for disposition, as always. image.canon can also copy photos to Google Drive, Google Photos, and Lightroom. In the latter case, they are handled like any other photos imported into a mobile version of Lightroom: a reduced-resolution Smart Preview goes to the Adobe cloud, while the full-resolution original is sent to Lightroom Classic. The image.canon iOS app seems to work OK in my limited experience, but it needs a visual sprucing up, and iPad has only the iOS (small-screen, stretchable) version.
Last edited:
Upvote
0
This fault occurred with the 10GB long-term storage, not the temporary transitional storage.
So people who had followed the instructions to move their photos over were the ones stung.
"Enjoy 10GB of long term storage for your most important media.". Except when Canon screw up.
And to pre-empt; no it's not "free". The cost is baked into the retail price of new cameras and printers whether I want it or not.
Upvote
0
It would be interesting to know how many of those who lost their photos from the Canon servers had no local copy. Nowhere did the instructions say “...and don’t upload your photos from your card to your computer.” People who put all of their digital eggs in one basket have always been at risk for data loss.
Wow. If you’re a Canon user and not a troll, and the hidden cost of this service is killing you financially, you need to switch to another camera brand, one that has no “free” services or unpaid tech support, preferably one that has no Internet presence or advertising overhead. Executives travel by bus when possible. No fancy headquarters buildings, no HVAC in facilities, no dining facilities, ships product in plain boxes protected by wadded-up recycled newspaper... You could easily save $3 on a $4000 camera with such a brand.
Last edited:
Upvote
0
ive just been trying to go to the page to update my firmware and saw its down for maintenance. you can't even go to their store. it even says hey instead go look at information on our R series but then even that link is down lol
Upvote
0
Apparently multiple Canon sites were hacked and data stolen!
https://www.bleepingcomputer.com/ne...ransomware-attack-10tb-data-allegedly-stolen/
https://petapixel.com/2020/08/05/canon-hit-by-ransomware-attack-has-10tb-of-data-stolen-report/
https://www.bleepingcomputer.com/ne...ransomware-attack-10tb-data-allegedly-stolen/
https://petapixel.com/2020/08/05/canon-hit-by-ransomware-attack-has-10tb-of-data-stolen-report/
Upvote
0
I believe that you are going to have to wait until Canon sorts out the problems of ransomware. Maze has hacked and encrypted most of their files and they may or may not get this data back. I would not upload to the Canon Image site until they have sorted this mess out. That is assuming you can upload in the first place. Also until they get a secured website with "HTTPS" instead of "HTTP," you can't put a lot of confidence in the website.
Upvote
0
If I were sony, nikon, etc. I'd be getting ready.
Canon even has their site changed with hot air balloons, do they not realize people already know it's not because they are busy improving their corporate site?!
Canon even has their site changed with hot air balloons, do they not realize people already know it's not because they are busy improving their corporate site?!
Upvote
0
Similar threads
- Contains 1 staff post(s)
- Contains 1 staff post(s)
- Contains 1 staff post(s)